Our Services
Personal Care
We understand the difficulties that seniors face when daily activities and personal care tasks become challenging or impossible to complete on their own due to an injury, medical condition or simply getting older. As we age, completing personal care tasks require a little more hands-on support. Our personal care services make aging in place possible. In addition to our personal care services being great for aging seniors, our services are helpful for those managing chronic conditions and after-surgery assistance.
We can also provide additional assistance with household and individual care. Attendant Care provides assistance with daily living activities such as meal planning and preparation, bathing, housekeeping, errands, and companionship. For more services, check out the list below.
Our personal care services include:
- Bathing
- Toileting
- Dressing
- Assistance with mobility
- Assistance with Transfers
- Medication reminders
Home & Community
Aging adults stay healthier with social interaction. Our home and community companion care services focus on improving emotional states, loneliness and overall well-being so you can continue to age gracefully at home. We get to know our clients’ unique histories and personalities so we can plan activities that are both stimulating and enjoyable for them inside and outside the home.
Our home & community services include:
- Light housekeeping
- Assistance with laundry
- Meal preparation
- Errands
- Transport to appointment an event
- Companionship
- Planning events
Caregiver Advocate Program
For individuals on Medicaid who have the desire to age at home and already have a caregiver who may be a live-in caregiver and those of all ages with disabilities who are already being taking care of at home by a caregiver.
As a valued caregiver we will be your trusted guide to receiving financial support through our complimentary Caregiver Advocate Program.
Client Support
- Assistance with the Medicaid process
- Support for your caregiver
- Support group resources
- Resources to keep an active life to remain part of the community
Caregiver Support
- Education
- Training
- Caregiver fatigue resources
- Support group resources
- Assistance in receiving financial support
Our Plan of Care Process
Step 1 - Contact Us
Connect with us via our website or telephone at (317) 376-8016. Our office hours are from 8:00 AM EST to 5:00 PM EST Monday through Friday, If you leave a message after hours we will reach out to schedule a call as quickly as possible.
Step 2 - Phone Interview to Assess General Care Needs
Our team will work with you to fully understand your unique situation. We will verify your personal information and assess what type of help you or your loved one needs, and provide you with service options that best meet your physical and financial needs.
Step 3 - Schedule Complimentary In-Home Assessment
After all information is gathered, our Client Services Supervisor will discuss next steps and schedule a complimentary in-home assessment or in-home conference.
Step 4 - Complimentary In-Home Assessment
As part of our complimentary in-home assessment or home conference, one of our team members will come to the client’s home and speak with you and/or your loved one face to face to learn more about the client, help determine the amount of care needed, and then work with you to create the Service Care Plan that meet your needs. This allows us to determine client preferences when assigning a caregiver. Matching the right caregiver to the client is a critical part of the Care Plan.
Step 5- Start of In-Home Care Plan
Based on the mutually agreed upon Service Care Plan, we will quickly match the client with a trained attendant and schedule the first day of care.
Our Quality Assurance Plan of Care Follow-up Process
Step 1 – Customer Service Follow-up Calls
Within 30 days of the client’s first day of care, the client and/or family will receive a customer service call to ensure you are satisfied with the services being received.
Step 2 -Supervisory Visits
Our team will conduct supervisory visits throughout the duration of care with us. These will be both announced and unannounced visits while the caregiver is present. There will also be intermittent visits with the client and the client’s family to discuss progress of care and to identify any care plan changes.
